We will gladly take back any case if you wish to make a swap for another design or if you simply want to be credited. If you purchase a product directly from the Kidogo Kidogo website, you may return the product if you are dissatisfied for any reason. We will refund the amount paid for the returned product. Products must be returned within thirty (30) days of the date of the original order for a refund. Once we receive your return we will process your refund. Please allow an additional 3-5 days before the funds are posted back to the credit card used for the purchase.